Last updated: March 2026
1. Introduction
Faith Bible College (“we”, “our”, “us”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013 of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website at faithcollege-elearning.online.
2. Information We Collect
We collect the following personal information:
- Name and surname — when you register or contact us
- Email address — for account creation and communication
- Phone number — when provided in contact or registration forms
- Payment information — processed securely via PayFast; we do not store card details
- Course enrolment and progress data — to manage your learning account
- IP address and browser data — collected automatically for security purposes
3. How We Use Your Information
Your information is used to:
- Create and manage your student account
- Process course enrolments and payments
- Send course materials, certificates, and updates
- Respond to enquiries submitted via our contact form
- Improve our website and services
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share it with:
- PayFast — to process payments securely
- Email service providers — to send transactional emails
- Gideon Robert University — for accreditation and certification purposes only
All third parties are obligated to keep your data secure and may not use it for their own marketing purposes.
5. Data Retention
We retain your personal information for as long as your student account is active, or as required by law. You may request deletion of your data at any time (see Section 7).
6. Cookies
Our website uses cookies to improve your browsing experience. These include:
- Essential cookies — required for the site to function (login sessions, cart)
- Analytics cookies — help us understand how visitors use the site (optional)
You may disable cookies in your browser settings. Some features of the site may not work correctly without essential cookies.
7. Your Rights (POPIA)
Under POPIA you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information (subject to legal obligations)
- Object to the processing of your information
- Complain to the Information Regulator of South Africa
To exercise any of these rights, contact us at:
Email: faithcollege@lantic.net
Tel: +27 11 855 8783
8. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or destruction. Our website uses SSL encryption (HTTPS) for all data transmission.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with an updated date. Continued use of the website constitutes acceptance of the updated policy.
10. Contact the Information Regulator
If you are not satisfied with our response to a privacy complaint, you may contact:
The Information Regulator (South Africa)
Website: inforegulator.org.za
Email: inforeg@justice.gov.za